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Journal : Indonesian Journal Of Educational Research and Review

Student Satisfaction and Priority Quadrants towards E-Learning Rr Rachmawati; Yunia Mulyani Azis; Moechammad Sarosa
Indonesian Journal Of Educational Research and Review Vol. 6 No. 1: April 2023
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijerr.v6i1.59306

Abstract

The e-learning learning method has long been known in distance learning and is increasingly being used during a pandemic, especially during an endemic period like today. Students who are accustomed conducted face-to-face learning as a cause of low learning outcomes. Several studies using multiple linear regression analysis have concluded that the level of student satisfaction with the e-learning learning model has an effect on learning outcomes. Additional analytical methods are needed to measure the quality of e-learning services and at the same time be able to make priority scales for handling them. The purpose of this study was to analyze the partial and simultaneous effect of service equal on student satisfaction in the e-learning method, measure the level of student satisfaction and make a priority scale for handling it. The subjects were 100 students who took MSDM courses. The research method used observation, literature studies related to service quality regarding e-learning quality. Data analysis was done by calculating the difference between the average values of reality and expectations for each service quality attribute. The result found that (1) partially the reliability variable is the variable that has the most influence, while the assurance variable is the variable that has the least effect on student satisfaction, (2) the tangible variable has no effect on satisfaction, and (3) the attributes that are the priority improvement is the attribute of the timeliness of teaching and the teacher providing explanations (guidelines) on the learning materials and the use of the e-learning platform.
Co-Authors A. Mifta Haerat A. S. Ahmad A. S. Noer Agung Teguh Wibowo Almais, Agung Teguh Agus Naba Aisah Aisah Aisah Aisah Aji Seto Arifianto Amalia Agung Septarina Amalia Eka Rakhmania Amalia Eka Rakhmania B. Riyanto Begum Nabiila Bima Eka Samudra Calvin Andika Pratama D.J. Djoko H. Santjojo Dedy Harto Devi Khanthi Dwi Bhakti Dewi Purwati Dimas Wahyu Wibowo Eka Adhitya Dharmawan Ekananda Sulistyo Putra Elta Sonalitha Erni Yudaningtyas Fahmi, Ichsan Faisal Rahutomo Fredy Windana Hadi Suyono Hadi Suyono Hadiwiyatno Hadiwiyatno Hapsari, Ratih Indri Hariyadi, Aad Hayatun Nufus Herman Tolle Hilmy Bahy Hakim Hudiono Hudiono Isa Mahfudi Kristina Widjajanti Kristina Widjayanti, Kristina Kusumawardani, Mila Lis Diana Mustafa Lis Diana Mustafa M. Aziz Muslim M. Nanak Zakaria, M. Nanak Mentari Tika Putri Ningrum Mila Kusumawardhani Mochammad Junus Mochammad Taufik Moh. Abdullah Anshori Moh. Abdullah Anshori Mohammad Abdullah Anshori Mokhamad Hadi Wijaya Muh Bambang Purwanto Muhammad Aziz Muslim Muhammad Ridwan Mujib Ridwan Nailul Muna Nailul Muna Noviatus Solekhah, Noviatus Nurafni Eltivia Nurul Hidayati Onny Setyawati Paulus Lucky Tirma Irawan Purnomo Budi Santoso Purnomo Budi Santoso Putri Elfa Mas'udia Putri Elfa Mas'udia Putri Elfa Mas’udia Putri Elfa Mas`udia Putri Elfa Mas`udia Putri Elfa Mas’udia Putri Elfa Mas’udia Putri Elfa Mas’udia Rachmad Saptono Rieke Adriati Wijayanti Rr Rachmawati Rr Rachmawati Rulianah, Sri Sahriar Hamza Sari, Zamah Sari, Zamah Sri Widoretno Suhari Suhari Suhari Suhari Suhari Suprapto Suprapto Sussy Susanti Suyono, Achmad Tridon Yang Astami Usman Zulhijah Muhamma6 Vuvut Selviana Wahyu Bambang Try Atmaja Waluyo Waluyo Wiyono Wiyono Yani Ratnawati Yani Ratnawati Yulianto Yulianto Yunia Mulyani Azis Yunia Mulyani Azis Zamah Sari Zamah Sari